Today, AxisCare Mobile is the easiest way for Caregivers to manage visits with clients. AxisCare Mobile, their state-of-the-art GPS caregiver mobile app, is a user-friendly and HIPAA compliant EVV solution for monitoring care and maintaining point-of-care visibility. To date, AxisCare Mobile has helped manage over 9 million visits across every state in the U.S. as well as Canada, UK, and Australia. The app helps agencies reduce fraud and stay connected to their staff using GPS by tracking and restricting where caregivers can clock in and out as well as perform their ADL’s by creating a virtual GEO-fence around their clients’ locations.
In one instance, Jacob Buffington, the Owner/Director of Visiting Angels in Athens, Georgia, a home care agency providing non-medical care to seniors, used AxisCare to transform his business. Jacob and his team used paper for all forms, from client enrollment forms to legal forms. Realizing that this process was cumbersome and time-consuming, they needed a better way to reduce time wasted on and off the field. They began using AxisCare’s Custom Forms Builder and transformed their operations, saving $10,000+ in annual operating costs and 1.75 hours per client enrollment, all while maintaining 100% audit compliance.
According to Todd, their biggest achievement has been customer satisfaction.
“I know this doesn’t seem like a revolutionary concept, but the fact that we’ve reached the highest Customer Satisfaction rating in our industry is our biggest achievement in the Home Care industry,” he explains. “Secondary to that is the fact that our software development efforts are all determined by home care agencies. Our roadmap is user-driven, meaning our clients decide how the software should be enhanced. Because of these two initiatives, agencies are ultimately able to provide better care to seniors because they’re not worried about their software.”
In the days to come, AxisCare will soon be launching its industry-leading Business Intelligence Tool, enhanced integrations with other industry service providers, EVV enhancements to help more states with their billing, and an admin mobile app for agency owners for an even easier mobile experience.
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