How Does AxisCare Chat Work?
Start a conversation with a caregiver or group of caregivers right from your AxisCare site. As soon as you send the message, the caregiver will receive a notification on their mobile device letting them know that they have received a message. The caregiver then securely logs into their mobile app to view the message where they can respond directly to the sender. When messages are sent to a group, you may choose to have caregiver responses be sent back to you directly or to the entire team of office users.
Easily start conversations with other users from any page using AxisCare’s user-to-user chat feature. To start a conversation with another AxisCare user, click the Chat icon, click New Conversation, then select the person you want to chat with. They will receive the message immediately and will be able to respond to you directly.
In addition to convenience and security, AxisCare Chat also records a permanent record of the conversations between staff and caregivers, allowing auditing to easily take place when there is a need to see what was communicated.